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Refund Policy

V & V Cleaning and Handyman Services LLC

At V & V Cleaning and Handyman Services LLC, your satisfaction is our top priority. We are committed to delivering high-quality cleaning and handyman services with integrity and professionalism. If for any reason you are not satisfied with the service provided, please review our refund policy below:

1. Service Satisfaction Guarantee

If you are not fully satisfied with the service provided, please contact us within 24 hours of the service date. We will make every reasonable effort to resolve the issue, which may include a re-cleaning or correction of the service at no additional cost.

2. Refund Eligibility

Refunds may be issued under the following conditions:

• The issue was reported within 24 hours of service.

• A re-clean or service correction was offered but declined by the customer.

• The complaint is deemed valid upon inspection by our team.

3. Non-Refundable Services

We do not offer refunds for:

• Services requested outside the scope of our agreed service list.

• Missed appointments due to client unavailability or access issues.

• Cancellations made less than 24 hours prior to the scheduled service.

4. Deposits and Prepaid Services

Deposits for large jobs or pre-paid packages are refundable only if the cancellation is made at least 48 hours prior to the scheduled service. Otherwise, a cancellation fee of 25% will apply.

5. How to Request a Refund

To request a refund, please contact us at (228)447-5396 or vvcleanhandservices@gmail.com with the following:

• Name and service address

• Date of service

• Description of the issue

We aim to respond to all refund requests within 3 business days.

The Professional Approach to Clea cleaning work handyman contractors handym

Refund Policy

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